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Experienced Service Advisor needed for Automotive Dealership in Beaver Falls

Join the Power of Bowser Team!!
Bowser Chevrolet, our newest brand addition is seeking an experienced Service Advisor whose primary responsibility is to greet customers and obtain vehicle data. The ideal candidate will have sales experience as well as strong communication skills in order to effectively and clearly write the general nature of automotive needs, administer appropriate warranties, verify intended methods of payment while maintaining the highest level of customer service (CSI).
DUTIES
Greet customers and clearly write the general nature of automotive needs.
Notify customer of other repairs or maintenance identified by test drive and/or walk-around.
Provide customer with estimate of repairs and anticipated time of completion.
Verify method of payment.
Maintain contact with technicians throughout the workday.
Maintain the optimum CSI.
Administer appropriate warranties.
Test drive vehicles as necessary.
Notify customers when repairs are completed.
Deliver vehicle to customer and review work performed with customer.
Follow all Bowser safety policies and procedures
QUALIFICATIONS
High school diploma or equivalent
Excellent customer service skills
Strong communication skills - both written and verbal
Experience in automobile dealership or independent repair facility.
General knowledge of vehicle mechanical operations.
ASE certification preferred
Professional appearance
Valid drivers license in good standing
Ability to lift and move objects weighing 10 - 25 lbs.
Ability to drive cars and trucks (automatic & standard transmissions)
About Us:
Bowser Automotive Inc. is a family owned and operated group of dealerships that began in 1983 by Mr. Gary K. Bowser. Over 30 years later, the Bowser brand has expanded to four locations and is home to not one, but TWO Hyundai dealerships located in both Pleasant Hills and Beaver Falls as well as several other brands. Mr. Bowser, along with his sons, Gary Jr. and Kurt Bowser, are proud to serve the Greater Pittsburgh and surrounding areas by providing quality products and top-rated services.
At the Power of Bowser, our family strives to be the leader in honesty and professionalism. We accomplish our goals by providing every customer with a great service and buying experience in a friendly, relaxed atmosphere.

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